Privacy Policy:

To continue with the order, the client must expressly accept together with the conditions of sale. Reproduction is understood to be the direct or indirect, provisional or permanent fixation, by any means and in any form, of any work or part of it, which allow its communication or the obtaining of copies. Distribution is understood to be the making available to the public of the original or copies of the work, ... The client exempts tucopionline.es and any of its collaborators, from any claim by of third persons, physical or legal entities or third parties for the violation of rights in this regard. The client is solely responsible if the copyright, trademark, patent, intellectual property, etc. are damaged.

On this website, data is collected and stored anonymously for marketing and optimization purposes using technology. Usage profiles are then created from this data using a pseudonym. Cookies can be used for this purpose, which collect and store data anonymously. The data is not used to identify the user of this website personally nor is it combined with personal data. It is possible to revoke consent to collect and store personal data at any time and forever, by sending an email to: contacto.tucopisteriaonline@gmail.com

General conditions

www.tucopionline.es is an online-web shop, at the service of the company COPYARDEAL, SL .. (hereinafter “tucopisteriaonline.es”) Addresses and contacts of www.tucopionline.esCOPYARDEAL, SL., located at Calle Alfonso el battler nº11 , Postal code 31007 in Pamplona with CIF B-99454530 Customer service. Regarding additional information related to our services, or in case of eventual complaints, claims, etc., the client can contact our customer service: Telephone: 646 349 203 Mail: contacto.tucopisteriaonline@gmail.com

1.- SCOPE OF APPLICATION AND OBJECT OF THE CONTRACT The contracting of products and services of tucopisteriaonline.es will be understood to be subject to these General Conditions that will be valid for all future commercial relationships even if they are not expressly agreed again. confirmation of the order, will validate the acceptance of the general conditions set out here and tucopisteriaonline.es will place your order, according to the client's instructions.In the event of any complication at the time of payment, the client must request the revision of their order attaching in it the receipt of the collection of our premises. In this way and after 72 hours, the client will receive the answer, thus issuing a definitive resolution.The present conditions regulate the use of the online-web store that this company offers to Internet users. Its use implies for the user the full acceptance of the general conditions, committing to act in accordance with the law. The User who contracts services through this Website declares that he is of legal age (that is, he is at least 18 years old). The User is responsible for treating confidentially and appropriately the passwords that may be assigned to him to access certain spaces of the online-web shop, avoiding access to unauthorized persons.The User agrees to be responsible for the economic consequences derived from any use of this web-shop site, whether or not with the use of passwords, by the User or by Third parties.The User declares that all the information provided by him, when required during the use of the online-Web store, is true, complete and accurate, and undertakes to keep it updated. 2.- COMMUNICATION WITH THE CUSTOMER The means of communication main, the email that the client must fill in the field intended for this purpose, he must check and verify the settings of his spam filter and verify that he receives the corre os of tucopisteriaonline.es, from the moment the order is placed until its completion.In particular, the client may not claim ignorance if the messages sent by these means of communication are lost or lost when tucopisteriaonline.es has sent the message to the email address according to the previous paragraph. This indicated email address and your data registered as a client will be applied in future orders as long as the client does not modify it or request its change or rectification. tucopisteriaonline.es is authorized but not obliged to send messages of any kind by this or other means of communication or messaging. 3. DELIVERY TIMES The indicated delivery times are indicative and applicable for supply within Spain, tucopisteriaonline.es will not be responsible for delivery delays, the responsibility of the transport company.The customer has different options for transport delivery times, according to their choice. The indicative delivery period will be launched only after order confirmation and payment receipt, therefore if the client has selected "bank transfer" or any other deferred payment method as a means of payment, this will count from of the aforementioned reception. Delivery times will be calculated in working days. For this purpose, working days are considered to be Monday through Friday, except for official and local holidays of the place of the registered office of tucopisteriaonline.es.tucopisteriaonline.es is not responsible for the impossibility of delivery or delays in deliveries, if they are the consequence of force majeure or other causes not foreseeable at the time of the formalization of the contract (for example, due to disturbances of any kind in the operation of the company, difficulties in the supply of material or energy, delays in transportation, strikes, legitimate closure, lack of labor, energy or raw materials, difficulties in obtaining the necessary administrative permits, intervention by the authority or lack, delay or incorrect delivery of suppliers) that are not attributable to tucopisteriaonline. If these events make it substantially difficult or impossible for tucopisteriaonline.es to supply your order, tucopisteriaonline.es will You have the right to terminate the contract not only temporarily, the delivery or the service, you also have the right to terminate it definitively, for which tucopisteriaonline.es will inform you about the aforementioned points as soon as possible. The delivery period ends as soon as the merchandise has been left the facilities of tucopisteriaonline.es, or as soon as the merchandise is made available for shipment, stating such circumstance by notification to the customer.Fulfillment of the delivery period requires the punctual and exact fulfillment of all obligations for part of the client.In the event that tucopisteriaonline.es does not meet the agreed delivery period, first, the client must reasonably extend such period. If the delivery is unsuccessful within the extension, the client may freely terminate the contract. 4.- PRICES, SHIPPING AND BILLING As long as the contrary is not agreed, tucopisteriaonline.es is subject to the prices offered on the web or in its budgets, during the term stipulated therein, or failing that, a maximum time of 30 days. The prices are applied to the services and deliveries detailed in the order confirmations. The price of the order depends on the calculation of the operation by the client to multiply the number of sheets in his file x the number of copies, and its result the client adds it in the units of the product, and depending on the product chosen, the price will be multiplied by those units indicated. If there is a variation in the units, the final price of the order varies, therefore, if the customer makes a mistake, he will assume the difference and pay it primarily by the chosen means of payment, or on the contrary, giving that amount as a cash refund to the dealer before receipt of the product. Modifications subsequent to the acceptance of the order by the customer, will all be billed separately. As an order modification, any commercial modification in the order data (quantities, sizes, descriptions, files, billing address, shipping or delivery address, shipping method, payment method and similar) is also included. Tucopisteriaonline.es is empowered, but not obliged, to carry out any necessary preparatory work on the data sent by the client, without prior consultation with him, as long as this is done in the commercial interest of the client or serves to meet the delivery deadline. In the event that the customer's data does not correspond to the technical requirements of tucopisteriaonline.es and errors occur in the final product due to a corresponding adaptation of the printing data, these will not be borne by tucopisteriaonline.es. The client explicitly declares that these works are under his responsibility. Therefore, there would be no place for a claim.The shipping costs only include shipping to the delivery address indicated by the client.tucopisteriaonline.es will retain, in any case, full ownership of the ordered merchandise until full payment by part of the total price of the order, as well as all of their rights, including future ones, arising from the commercial relationship. Nor will it be responsible for the inadequate functioning of its website if it responds to maintenance reasons, or a faulty configuration or Insufficient capacity of the client's equipment In no case will tucopisteriaonline.es be responsible for any damage caused to the client due to inability to provide the service, due to inability to arrive on time or errors in its performance, in cases of force majeure, case fortuitous or other causes not attributable to tucopisteriaonline.es in the same way, will not be responsible for indirect, unforeseeable or special damages, nor even in the case in which the possibility of these damages has been previously warned, the responsibility of tucopisteriaonline.es will be limited in principle to the value of the amount paid by the client for the order placed or services offered according to these general conditions. 5.-PERSONAL DATA / PRIVACY / USE OF COOKIES The client consents that tucopisteriaonline.es use such data to send the client information about its products and services, as well as the use of the same in the internal regime emails. In order to offer you products and services more appropriate to your needs and to improve our website, tucopisteriaonline.es collects and processes personal data such as name, address, telephone number or email address, phone number credit cards, bank accounts, etc., you can analyze them and use both visiting and personal data to optimize our s services and products, in addition to managing your account, sending invoices, merchandise and managing collections, processing orders or attending to your requests, the client also consents that tucopisteriaonline.es communicate said data to companies or banks for the management of the Collection of the fees applicable to its services, all with the due data access contracts entered into with third parties and in turn complying with the legal requirements required for said contracts. tucopisteriaonline.es may also make other data communications provided for in the law . It will only use your data exclusively to execute and carry out the service contract offered by the company. It will not proceed to transfer your data to third parties under any concept or purpose, unless it is necessary for the provision of a customer service and always in accordance with legal requirements.The User is informed of their right of access, rectification, cancellation and opposition, where appropriate, regarding your personal data in the terms provided in the Law, being able to exercise this right, by sending an e-mail to contacto.tucopisteriaonline@gmail.com in this regard.In accordance with Law 34/2002 on Services of the Information Society and Electronic Commerce, as well as Organic Law 15/1999 of December 13 on Protection of Personal Data and other applicable legislation, we inform that the personal information received through this website tucopisteriaonline. es can be incorporated into an automated file of personal data, authorizing the treatment of the same for the sending of commercial offers and advertising by any means (correspondence, telephone, fax, mailing or any other telematic means), own or of third parties, by and with the limitations established by law. The use of cookies (data in text format that is stored on the user's computer) is associates only with an anonymous User and his computer, and does not provide references that allow the User's name and surname to be deduced. Thanks to cookies, it is possible to recognize registered Users without having to register on each visit to access the areas and services reserved exclusively for them. The User has the option of preventing the generation of cookies, by selecting the corresponding option in his browser program. 6.- USE OF THE WEB This Web is solely and exclusively for the personal use of the Users. Modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or non-commercial purposes are prohibited. You agree not to use this website for illegal or prohibited purposes.In particular, the Website User agrees that he will only use the Website for himself and that the products and / or services acquired through the Website will be for use or own consumption or of the people on whose behalf it is legally authorized to act. The User will not resell products or services acquired through the website to other people. 7.- PRIVACY POLICY To continue with the order, the client must expressly accept together with the conditions of sale described here. Reproduction is understood to be the direct fixation or indirect, provisional or permanent, by any means and in any form, of any work or part of it, that allows its communication or the obtaining of copies. Distribution is understood to be the making available to the public of the original or copies of the work, ... The client must have the sale or transfer title of the property, within the scope of the European Union by the right holder or with his consent, ... The client exempts tucopisteriaonline.es and any of its collaborators, of any claim by third parties, physical or legal entities or third parties for the violation of rights in this regard.The client, is solely responsible, if damage copyright, trademark, patent, intellectual property, etc.

Right of withdrawal

You can cancel the order by communicating with our customer service department by phone or by email at contacto.tucopisteriaonline@gmail.com, as long as the order has not been placed, or is in the phase prior to its preparation.Once the process has begun, such as All our products are personalized under your indication as a customer in the order, that is why we cannot accept the return of the order, and the customer must pay its cost, and has the option of continuing with it by paying it in full or not continuing with it , You will only pay the corresponding part, without the transport costs. You can file any claim, through our email contacto.tucopisteriaonline@gmail.com, and it will be attended to as soon as possible, and we will try to correct and solve your claim. IMPORTANT INFORMATION The Regulation ODR (Online Dispute Resolution), seeks to establish an independent, impartial, transparent, efficient, fast and fair judicial procedure to resolve the various litigations derivatives of the international online sale of goods and services between EU countries This objective should be achieved through the establishment of an RLL (Online Litigation Resolution) platform in the EU and the rules of cooperation with national bodies in charge of alternative dispute resolution For more information, complaints, etc., you can access this link at ec.europa.eu/consumers/odr/